LEGAL REFERENCE

Aapka Privacy, Hamari Zimmedari

got2b par aap jo bhi data share karte ho—aapka naam, mobile number, JazzCash wallet ya withdrawal details—woh hum ne secure rakhne ke liye designed kiya hai. Hamara privacy...

Data encryption aur protectionAccount security measuresTransparent data handling
got2b Aapka Privacy, Hamari Zimmedari

Hamara Data Handling Posture

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

SUPPORT CHANNELS

Privacy Sawalon ke Liye Hum Se Rabta Karo

Team online

Live Chat Support

Hamara support team got2b.org par live chat ke zariye available hai. Aapke privacy se related kisi bhi sawal ka jawab de sakte hain.

Email Inquiries

Detailed privacy questions ke liye aap [email protected] par email kar sakte ho. Hum 48 ghanton mein reply dengay.

Account Settings

Aapka account mein jao aur Privacy & Data section dekho. Wahan aap apne preferences update kar sakte ho.

SECURITY CREDENTIALS

Hamara Data Security Approach

Encryption Standard

Got2b par sab data transmission HTTPS aur AES-256 encryption se protected hai. Aapke payment details kabhi plain text mein nahi bhejte.

Access Control

Sirf verified employees ko aapke personal information dekh sakte hain, aur woh bhi specific job ke liye. Kisi ko bhi without reason access nahi milta.

Regular Audits

Hamlog quarterly security checks karte hain aur third-party penetration testers se vulnerability assessment karte hain.

Data Retention Policy

Aapka account inactive hone ke baad 2 saal tak data rakhte hain, phir permanently delete karte hain jab tak legal zaroorat na ho.

Complaint Mechanism

Agar aapko lagta hai hamne aapka privacy violate kiya, to [email protected] par formal complaint likho aur investigation ke through jayega.

Payment Rail Safety

JazzCash, Easypaisa, SadaPay aur Raast ke saath hamara integration Pakistan State Bank guidelines follow karta hai.

CONSISTENCY ACROSS

Hamara Privacy Policy Alag Kyon Hai

01

Local Payment Focus

Hamlog JazzCash, Easypaisa, SadaPay aur Raast ke liye specific data handling define karte hain, generic international standard nahi copy karte.

02

Pakistani Jurisdiction

Privacy policy ke under jahan local qanoon ijazat deta hai wahan hamlog adhere karte hain aur transparent batate hain.

03

Account Verification

Hamlogo ke data minimization approach mein sirf zaroori information lena hai—extra personal details nahi.

04

Withdrawal Transparency

Jab aap SadaPay ya Raast se paise nikaal rahe ho, hamlog exact processing timeline aur confirmation batate hain.

05

User Control

Aapko account settings se apne communication preferences manage karne aur data export request karne ka right hai.

06

Third-Party Boundaries

Hamlog aapka data marketing partners ya advertisers ko nahi dete. Integration sirf payment processors aur compliance authorities ke saath.

07

Plain Language

Privacy policy hamlog Roman Urdu mein likhte hain taki aap samajh sako, legal jargon se bachte hain jahan mumkin ho.

Got2b Ke Data Protection Pillars

Two-Factor Authentication

Aapka khata login karte waqt OTP verify karna zaroori hai. Ye password ke saath ek aur layer lagata hai.

Session Timeout

Agar aap 30 minit active nahi ho, to auto logout ho jayenge. Ye public devices par security badhata hai.

Withdrawal Verification

JazzCash, Easypaisa ya Raast se paise nikaal rahe ho to extra confirmation step hota hai aapke phone par.

IP Monitoring

Hamlog unusual login locations detect karte hain aur alert bhejtay hain. Agar aap confirm na karo to account lock ho jata hai.

Password Security

Strong password zaroori hai aur hamlog regulary change karne ke liye remind karte hain. Old passwords reuse nahi kar sakte.

Data Breach Protocol

Agar accidental disclosure ho to hamlog 72 ghanton mein notify karte hain aur free credit monitoring offer karte hain.

Aapke Privacy Policy Sawal

Nahi bilkul nahi. Hamlog aapka personal data marketing, advertising ya financial companies ko nahi dete. Sirf payment processors aur legal authorities ko data share karte hain jahan zaroori ho.

Got2b par sab data encrypted servers mein stored hota hai. Account delete karne ke baad 2 saal rakhte hain compliance ke liye, phir permanently remove karte hain.

Sirf authorized payment processing team dekh sakta hai aur woh bhi encrypted form mein. Full wallet number ya PIN koi nahi dekh sakta aur hamlog log karte hain accesses.

Agar suspicious activity detect ho to automatically lock ho jata hai aur aapko SMS aur email mein alert milta hai. Support team se contact karo aur account verify karayein.

Hamlog cookies sirf aapka session manage karne aur lobby behavior samajhne ke liye use karte hain. Marketing tracking aur resale-ke liye data collection nahi karte.

Hamlog international standards follow karte hain jahan applicable ho. Pakistan mein local qanoon aur State Bank guidelines follow karte hain.

Account Settings mein jao, Privacy & Data tab kho, aur 'Request My Data' select karo. 14 din mein encrypted CSV file mil jayega.